Effective Date: December 15, 2024
At Perseux (the “Company,” “we,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, store, use, and protect your personal data when you visit and interact with our website, Perseux.com (the “Site”). This policy is designed to comply with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
By using our Site and purchasing our products, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect two types of information:
A. Personal Data:
Personal data refers to any information that can identify you as an individual, such as:
- Contact information: Name, email address, phone number, mailing address
- Account information: Username, password, account preferences
- Transaction information: Purchase history, payment method (credit card details, etc.)
B. Non-Personal Data:
We may also collect information that does not identify you individually, such as:
- Technical Data: Browser type, IP address, device type, operating system, and pages you visit on our Site.
- Usage Data: How you interact with the Site, including time spent on certain pages, clicks, and actions taken.
2. How We Collect Information
We collect personal and non-personal information in the following ways:
- Directly from you: When you create an account, make a purchase, sign up for our newsletter, or contact us.
- Automatically through the use of cookies and tracking technologies: We use cookies, web beacons, and similar technologies to gather non-personal data about how you use our Site.
3. How We Use Your Data
We use the data we collect for the following purposes:
- To process and fulfill your orders: This includes managing payments, shipping, and customer support.
- To provide customer service: Responding to your inquiries and providing support regarding our products.
- To improve our Site and services: Analyzing usage data to improve user experience, develop new features, and optimize performance.
- To send marketing communications: With your consent, we may send you promotional emails or newsletters with updates about our products, special offers, and motivational content.
- To comply with legal obligations: We may use your data to comply with legal and regulatory requirements.
4. How We Share Your Data
We may share your personal data with third-party service providers that assist us in operating our business, such as:
- Payment processors: To handle financial transactions securely.
- Shipping companies: To deliver your purchases.
- Email marketing platforms: To send newsletters and promotions (e.g., Mailchimp).
- Legal and regulatory authorities: If required to comply with a legal obligation.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
5. Data Security
We take the security of your personal data seriously. We implement a range of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction, including:
- Encryption: Sensitive data (such as payment information) is encrypted during transmission.
- Access controls: Only authorized personnel have access to your personal data.
- Regular security audits: We regularly review our security practices and systems to ensure compliance with industry standards.
Despite our efforts to protect your data, no security system is completely foolproof, and we cannot guarantee the security of your data.
6. Your Rights
As a user of our Site, you have certain rights under the GDPR and other applicable laws regarding your personal data, including:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request corrections to any inaccurate or incomplete data.
- Right to erasure: You can request the deletion of your personal data, subject to certain exceptions (e.g., for legal obligations).
- Right to restrict processing: You can request the restriction of processing your personal data under certain conditions.
- Right to object: You can object to the processing of your personal data for specific purposes (e.g., direct marketing).
- Right to data portability: You can request that we transfer your personal data to another organization in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze how you use our Site. Cookies are small text files placed on your device when you visit our Site.
You can control the use of cookies through your browser settings. However, if you disable cookies, some features of the Site may not work properly.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
- Email: [email protected]
- Address: 604 East Lake Boulevard, Airdrie, AB T4A 0G6, Canada
11. GDPR Compliance
As a business that may interact with individuals in the European Economic Area (EEA), we are committed to complying with the GDPR. If you are a resident of the EEA, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.